For years, not seasons.
We created Carao for all our understated and stylish Costa Rican women who, in a country where everything is big, flashy and trendy, need simple, elevated and effortless jewelry that always feels current... just like them.
Our August obsessions
Top 15 trending jewels
The Carao Jewels that have been flying off the shelves lately.
Do you have a warranty?
Do you have a warranty?
All of our sterling silver pieces come with a one-year warranty from the date your order is delivered for craftsmanship issues or defects. If you have an issue with your jewelry, just message us on WhatsApp and we’ll sort it out quickly.
You can read our full warranty and returns policy here.
Do you offer exchanges?
Do you offer exchanges?
Yes, absolutely. We offer exchanges for pieces that are unused, in perfect condition, and requested within 30 days of purchase, whether for a different size or another piece. Just message us on WhatsApp and we’ll review it with you. Please note that we do not offer cash refunds. You can read our full exchange policy here.
What materials do you use?
What materials do you use?
Our jewelry is handcrafted in 925 sterling silver and is nickel-free. Our gold-tone pieces are finished with 18k gold plating. We use cultured freshwater pearls and lab-created gemstones. Our Rhiannon earrings are handwoven with Miyuki glass beads.
How long does shipping take?
How long does shipping take?
We ship your order within 1 to 3 business days after payment is confirmed. Orders within the GAM are delivered directly to your door by courier, while orders outside the GAM are shipped with Correos de Costa Rica.
What happens if the courier can’t deliver my order?
What happens if the courier can’t deliver my order?
For deliveries within the GAM, the courier will contact you directly to coordinate your order. If you’re not available, you can arrange a new delivery date directly with the courier.
If your order is shipped with Correos de Costa Rica, they will make two delivery attempts. If neither you nor an authorized person is available to receive it, Correos will notify you so you can pick up your package at the nearest post office.
We’re always available on WhatsApp if you need any help.
Where do you ship?
Where do you ship?
We deliver all across Costa Rica. The shipping cost is ₡3,000.
We have free shipping on orders of two jewels or more. Just add one more jewel!
What payment methods do you accept?
What payment methods do you accept?
You can choose the payment method that works best for you:
💳 Credit or debit card: directly at checkout.
🏦 Bank transfer: we’ll share the details when we confirm your order.
📱 SINPE Móvil: we’ll share the number when we confirm your order.
🔗 Secure payment link: we’ll send it to you through Compra Click by BAC Credomatic.
If your order is ₡25,000 or more, you can also pay in 3 or 12 monthly installments with Tasa Cero, MiniCuotas, or Credix. Just choose “Installments, local payment methods and more with TiloPay” at checkout.
All payments are secure.
Do you offer gift packaging?
Do you offer gift packaging?
Yes. All of our orders come with complimentary luxe gift packaging. Please let us know if your order is a gift.
Do you offer gold plating?
Do you offer gold plating?
Yes, absolutely. We can gold plate any piece. It does come at an extra cost, so just message us on WhatsApp and we’ll quickly let you know the price and how to arrange it.
Do you have physical stores?
Do you have physical stores?
Yes! You can see, touch, and try on our jewelry in person at Capicúa in Santa Ana and Octavia in Escazú.


